onX service

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magicman54494
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onX service

Unread postby magicman54494 » Tue Oct 02, 2018 7:41 am

I'm still a bit wound up right now so I'll try to stay calm.
First, I want to say that onX support was great. But I do want to warn everyone so they don't fall into the same trap that I did.

DO NOT ORDER THRU GOOGLE PLAY STORE IF YOU WANT TO USE A PROMO CODE.....
order thru the onX web page or call them on the phone to use a promo code.


I ordered not knowing that I would not get a chance to use a promo code. Google has refused to reverse charges. I'm still fighting with them. I will cancel thru my card company if I have to go that far.

onX bent over backwards to try to help including giving me a second year for free. They said that their hands were tied with google and were frustrated as well.
2 thumbs up for onX customer service. 2 thumbs down for google play store.


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bowfreak8
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Re: onX service

Unread postby bowfreak8 » Wed Oct 03, 2018 3:41 am

Wow thanks for the heads up. Sorry to hear about google being Aholes but glad to hear onX customer service was great.
hambone
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Re: onX service

Unread postby hambone » Wed Oct 03, 2018 3:49 am

Google :twisted: ....enough said. Good luck in your fight against one of the Masters of the Universe! GODSPEED!
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fr0sty
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Re: onX service

Unread postby fr0sty » Wed Oct 03, 2018 4:04 am

Thanks for the heads up. If you would be so kind, could you post or pm the promo code?


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